If you find any discrepancies with your delivery you must notify the office in writing within 3 days of receipt.
Our postal address is Claims Department, Rayware Ltd, 26 – 32 Spitfire Rd, Triumph Trading Park, Speke Hall Rd, Liverpool, L24 9BF. Alternatively, notification can be sent by e-mail to
Breakages must be inspected by your Area Sales Manager. Please do not dispose of items without authorisation from Rayware.
If you wish to return stock to Rayware for any reason you must first obtain authorisation from our Claims department. Please note that Rayware reserve the right to charge carriage costs for the return of goods which have been ordered in error.